snagmi

Privacy Policy

This is an early-access draft and may change as Snagmi evolves.

This policy covers how Snagmi LLC ("Snagmi", "we", "us") handles information for the businesses that use Snagmi and the customers who order through their storefronts.

What we collect

Account details you provide (name, email, phone), your business and storefront settings, and order information created when customers buy from your storefront. Customers provide their contact and pickup details to place an order.

How we use it

To run your storefront: process orders and payments, send order confirmation and pickup notifications, and operate and improve the service. We don't sell personal information.

Payments

Card details are handled by our payment processor (Stripe) and aren't stored by Snagmi.

Analytics

We use PostHog, a product-analytics service, to understand how this site is used so we can improve it. It records events such as page views and the steps you take while signing up, along with basic device information, and — once you're signed in — associates them with your account. In your browser it stores its data in local storage (not cookies) and honors your browser's "Do Not Track" setting. We don't run advertising or cross-site tracking tools here: no Meta pixel, no Google Ads tag, nothing similar.

Sharing

We share information with service providers that help run Snagmi (such as our payment, email, hosting, and analytics providers), and as required by law. Order information is shared with the business fulfilling the order.

Photos you bring in from other services

A business can bring its own photos into Snagmi from Google Drive, Dropbox, Facebook, or Instagram. With Google Drive and Dropbox you pick the files yourself; with Facebook and Instagram we read the photos your Pages and their linked Instagram accounts have posted.

We copy those photos into your business's private files, where you and your assistant can use them, for example on your website. To make each one searchable we describe it with our AI provider. We use the access you grant once, to make the copy, and keep no password or token that could read your account again. We don't use this data for advertising and don't sell it.

Snagmi's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Deleting your data

To delete a photo you brought in, delete it from Files in your Snagmi admin; the stored copy is removed. To have us delete your account, or everything your business stored with Snagmi, including photos from Google Drive, Dropbox, Facebook, or Instagram, email info@snagmi.com from the address on your account and we'll confirm when it's done.

Customers can unsubscribe from non-essential emails from a storefront, and can email the same address to update or delete their account information.

Questions? Claim your web address or reach out any time.